Summet Terms of Service

These Terms of Service (the “Terms”) set out the rights, obligations, responsibilities, service conditions, and procedures between CoMente (the “Company”) and users in relation to the Summet service. By creating an account, accessing the application or website, or using the service, you are deemed to have agreed to these Terms. If you do not agree to these Terms, you must stop using the service.

Article 1 (Purpose)

The purpose of these Terms is to define the rights, obligations, responsibilities, and other necessary matters between the Company and users in connection with the use of Summet and related features provided by the Company.

Article 2 (Definitions)

The terms used in these Terms have the following meanings.

1. “Service” means the Summet application, website, related APIs, software, updates, and all ancillary features provided by the Company. This may include desktop applications (macOS, Windows), mobile applications (iOS, Android), websites and web-based features, recording, upload, speech recognition (STT), speaker separation, summaries, translation, document generation, search, sharing, collaboration, enterprise features, API features, and other additional services.
2. “User” means any member or non-member who uses the Service under these Terms.
3. “Member” means a person who creates an account according to the procedures set by the Company and continuously uses the Service.
4. “Content” means audio, text, images, documents, links, metadata, notes, summaries, meeting minutes, AI-generated outputs, and all other materials that a user enters, uploads, stores, shares, transmits, or generates while using the Service.
5. “Paid Service” means subscription services, add-on features, additional usage rights, or similar services provided by the Company for a fee.
6. “Recurring Payment” means a payment method under which charges continue automatically on a monthly, annual, or other periodic basis after the user agrees to such billing.
7. “Payment Processor” means an external provider that performs payment processing, recurring payments, approvals, cancellations, refunds, and related tasks, including Toss Payments, PayPal, or any other processor separately notified by the Company.
8. “Third-Party Service Provider” means an external provider integrated by the Company to provide the Service, including Firebase, Amazon Web Services (AWS), OpenAI, Anthropic, Google, Naver, PayPal, Toss Payments, and other providers notified through the Service or policy pages.
9. “API Mode” means a method in which certain Content is transmitted through the Company server to a third-party AI service provider for processing when the user selects an external AI integration feature.
10. “AI Features” means features that use artificial intelligence models for transcription, summarization, translation, Q&A, meeting minutes, document generation, search, recommendation, analysis, or similar functions.
11. “Google Workspace Integration” means a feature that allows users to connect Google Workspace accounts or related services, including Gmail, Google Calendar, and Google Drive, to view, analyze, organize, summarize, recommend, integrate, or store emails, schedules, documents, files, contacts, or other work information.
12. “Gmail Integration” means a feature that allows users to connect their Gmail account to Summet so that email subjects, sender and recipient information, bodies, attachments, thread information, and related metadata may be viewed, classified, summarized, searched, drafted, or used in meeting and workflow functions.
13. “Location-Based Features” means services that provide maps, place search, meeting-place confirmation, route guidance integrations, location recommendations, or related features based on the user’s current location or entered location.
14. “Map Service Provider” means a third-party provider integrated by the Company for Location-Based Features, including Google Maps Platform, Naver Maps, or other map or location service providers separately notified by the Company.
15. “App Market” means a platform such as Apple App Store or Google Play that provides distribution, payment, subscription management, and refund-related functions for mobile applications.
16. “In-App Payment” means purchasing a Paid Service or subscription product through the payment system provided by an App Market within a mobile application.
17. “Web Payment” means purchasing a Paid Service or subscription product through PayPal, Toss Payments, or another payment method separately notified by the Company on the Company website or web-based payment page.
18. “Payment Channel” means the path through which a user purchases a Paid Service or applies for a subscription, including website payment, Apple App Store payment, Google Play payment, and other payment paths separately notified by the Company.

Article 3 (Company Information)

The Company’s basic information is as follows.

The Company may additionally provide or change company information through service screens, the website, or relevant notices.

Article 4 (Posting, Effect, and Amendment of Terms)

1. The Company posts these Terms on service screens, the website, the sign-up screen, or linked pages so that users can easily review them.
2. The Company may amend these Terms within the scope permitted by applicable laws.
3. If the Company amends these Terms, it will announce the effective date, reason for amendment, and major changes before the effective date.
4. If changes are unfavorable to users, the Company will provide notice within a reasonable period through in-service notices, email, or other appropriate methods.
5. If a user continues using the Service after the effective date of amended Terms, the user is deemed to have agreed to the amended Terms, except where separate consent is required by law.
6. If a user does not agree to the amended Terms, the user may stop using the Service and terminate the service agreement.

Article 5 (Operating Policies and Privacy Policy)

1. The Company may establish separate operating policies, community guidelines, payment policies, refund policies, fair-use policies, and similar policies for service operation.
2. Matters concerning personal information processing are governed by a separate Privacy Policy.
3. If these Terms conflict with the Privacy Policy, the Privacy Policy prevails for matters concerning personal information processing.
4. Operating policies and other notices form part of these Terms, and users must comply with them.
5. The Company may provide separate guidance or policies for refunds, cancellation, auto-renewal, and subscription management by Payment Channel.

Article 6 (Formation of Service Agreement)

1. The service agreement is formed when the user enters information according to the sign-up procedure set by the Company, agrees to these Terms and related policies, and the Company approves the application.
2. The Company may require account creation through email-based OTP verification, social login, or other reasonable authentication procedures, and may use external authentication services such as Firebase.
3. The Company may reject an application or terminate the agreement afterward if the user misuses another person’s information, provides false information, is likely to violate laws or these Terms, or is otherwise reasonably deemed inappropriate by the Company.

Article 7 (Account Management)

1. Users must accurately manage their account information and must not transfer, lend, or share it with third parties.
2. The Company is not liable for damages caused by negligent account management, unauthorized use, or password leakage unless caused by the Company’s intent or gross negligence.
3. Users must immediately notify the Company if account theft or a security issue occurs.

Article 8 (Provision of Service)

1. The Company may provide audio recording and upload, STT and speaker separation, transcript generation and editing, AI summaries, translation, Q&A, meeting minutes, document generation, search, tagging, organization, sharing, collaboration, enterprise functions, API functions, administrator functions, external work-tool integrations including Gmail, Google Workspace, calendar, documents and files, location-based features, email summaries, draft writing, schedule integrations, document integrations, and other productivity features designated by the Company.
2. The Company may change all or part of the Service for quality improvement, operational needs, technical reasons, or legal requirements.
3. The Company may temporarily suspend the Service due to scheduled maintenance, system failure, communication network issues, third-party service failures, or similar causes.

Article 9 (Nature of AI Features and User Cautions)

1. Summet may provide various AI Features, and the outputs may include errors, omissions, distortions, or inaccuracies.
2. Users must not solely rely on AI outputs for matters requiring professional judgment, including legal, tax, accounting, medical, or investment matters, and should conduct separate review where necessary.
3. When users use AI Features, transcript text, memo content, prompts, uploaded documents or image portions, Q&A inputs, and other related data may be processed within the scope necessary to perform the function.
4. The Company may use external AI service providers such as OpenAI’s GPT, Anthropic’s Claude, and Google’s Gemini to perform AI Features requested by users, and relevant data may be transmitted to and processed by such providers within the necessary scope.
5. The Company will provide information on the subjects, items, and purposes of external AI processing through service screens, the Privacy Policy, or separate notices.
6. Users may choose whether to use AI Features and may control functions involving external AI integration through settings or feature-selection methods provided by the Company.
7. The Company processes user data only within the scope of service provision and does not use user inputs or outputs for independent advertising or promotion purposes unless permitted by law or separately consented to by the user.

Article 10 (Paid Services, Fees, and Payment)

1. The Company may provide both free and Paid Services.
2. The type, fee, billing cycle, scope, auto-renewal status, and other conditions of Paid Services are governed by service screens, payment pages, App Market product information, or separate notices.
3. Paid Services purchased on the website may be paid through PayPal, Toss Payments, or another Web Payment method separately notified by the Company.
4. Paid Services purchased in the iOS application may be processed through Apple App Store in-app payments.
5. Paid Services purchased in the Android application may be processed through Google Play in-app payments.
6. To the extent permitted by applicable laws and App Market policies, the Company may provide alternative billing, user-choice billing, or other permitted payment methods for Android applications in certain countries or regions, and detailed methods, scope, and conditions will be notified through the Service or separate guidance.
7. Prices, payment currency, taxes, exchange-rate application, payment fees, and actual billed amounts may differ depending on the Payment Channel, country, region, App Market, or payment provider policy.
8. The Company may apply different prices, product compositions, or conditions to the same or similar Paid Services depending on Payment Channel, country, region, promotion, or partnership conditions.
9. For recurring payments or subscription products, charges may automatically renew and be billed according to the relevant Payment Channel policy unless the user cancels.
10. Users must also comply with the terms, policies, payment conditions, and payment-method conditions of the Payment Channel selected by the user.
11. If separate Payment Channel policies apply to purchases, auto-renewal, cancellation, refunds, or payment errors, those policies may take precedence.

Article 11 (Refunds and Payment Cancellation)

1. Refunds, payment cancellation, withdrawal of subscription, cancellation of auto-renewal, and termination of usage rights are governed by applicable laws, Payment Channel policies, App Market policies, payment provider policies, and the Company’s refund policy.
2. Refunds and payment cancellations for Paid Services purchased through the website are processed according to the Company’s refund policy and the policies of PayPal, Toss Payments, or the relevant Web Payment provider.
3. Refunds, payment cancellations, and cancellation of auto-renewing subscriptions purchased through Apple App Store follow Apple’s policies and procedures.
4. Refunds, payment cancellations, and cancellation of auto-renewing subscriptions purchased through Google Play follow Google’s policies and procedures.
5. Users must request refunds or cancellations through the Payment Channel used for purchase, and the Company may provide guidance or support within the scope permitted by that channel.
6. Cancellation of recurring payment or subscription products must be completed before the next scheduled billing date, and access for a period already paid may remain available until the end of that period according to the Payment Channel policy.
7. In cases of duplicate payment, fraudulent payment, system error, or causes attributable to the Company, the Company may take appropriate measures under Payment Channel policies and applicable laws.
8. Users must manage auto-renewal directly through the subscription management screen of the selected Payment Channel or the procedure guided by the Company.

Article 12 (User Obligations)

Users must not engage in the following acts.

1. Entering false information, misusing another person’s information, or using an account without authorization
2. Uploading or transmitting content that violates laws or public order and morals
3. Infringing another person’s rights, defaming others, violating privacy, or infringing copyrights
4. Interfering with normal service operation
5. Hacking, reverse engineering, decompiling, disassembling, bypass access, or excessive automated calls
6. Distributing malware, sending spam, or generating abnormal traffic
7. Neutralizing security functions of the Company or Third-Party Service Providers
8. Any other act that the Company reasonably deems inappropriate

Article 13 (Rights and Responsibilities for Content)

1. Rights to Content entered, uploaded, generated, or stored by users generally belong to the relevant user.
2. Users must hold necessary rights for Content they upload or share and must not infringe third-party rights.
3. The Company may process user Content within the scope necessary for service provision, storage, backup, synchronization, transmission, display, search, AI Feature performance, quality improvement, and security operation.
4. The Company does not use user Content for independent advertising or promotion purposes without separate user consent.

Article 14 (Data Storage Structure and External Integrations)

1. The Company may process account information, settings, recordings, transcripts, memos, uploaded files, generated outputs, service usage records, and other information necessary for operation.
2. The Company may use Firebase for member authentication, data storage, synchronization, push notifications, and app operation support.
3. The Company may use external cloud infrastructure such as AWS for server operation, storage, backup, network, security, incident response, and performance optimization.
4. When users use AI Features, transcript text, memo content, prompts, portions of uploaded files, or other input data necessary for the function may be transmitted to third-party AI service providers such as OpenAI, Anthropic, or Google.
5. If users do not use external AI Features, transmission to external AI service providers may not occur, but processing through external infrastructure such as Firebase or AWS may still occur for basic service provision, including authentication, storage, synchronization, security, and server operation.
6. When users use Gmail or Google Workspace integrations, the Company may process email information, email bodies, attachments, schedule information, document information, file metadata, contact information, or other work data within the scope consented to by the user.
7. When users use Location-Based Features, the Company may process current location information, entered place information, search terms, coordinates, or related information necessary to use map services.
8. The Company may integrate with Google Maps Platform, Naver Maps, and other external map providers, and location or place-related information may be transmitted to such providers within the necessary scope.
9. Users may choose whether to use Gmail, Google Workspace, or Location-Based Features, and the Company processes related information only within the scope necessary for those integration features.
10. The Company may process payment-related information such as transaction identifiers, order information, purchase verification information, or subscription status information by Payment Channel to provide Paid Services, confirm payment status, maintain subscriptions, prevent duplicate or fraudulent payments, and reflect refund or cancellation status.

Article 15 (Third-Party Services)

1. The Company may integrate some functions with Third-Party Service Providers for authentication, data storage, cloud infrastructure, AI processing, email sending, analytics, payment, customer support, and other service operations.
2. Examples of providers include Firebase, AWS, OpenAI, Anthropic, Google, Google Workspace / Gmail, Google Maps Platform, Naver Maps, PayPal, Toss Payments, Apple App Store, Google Play, and other providers notified through service screens, the website, Privacy Policy, or separate notices.
3. Specific personal information processing by Third-Party Service Providers is governed by each provider’s policy, and the Company provides notices required by applicable laws.

Article 16 (Service Use Restrictions and Termination)

1. The Company may restrict service use or terminate the service agreement if a user violates these Terms or applicable laws.
2. The Company may restrict an account or service use without prior notice in cases of illegal acts, material breach of these Terms, infringement of third-party rights, serious harm to service stability, or legal or investigative authority requests.
3. Users may request withdrawal at any time according to the procedure set by the Company.

Article 17 (Intellectual Property Rights)

1. Rights to the Service, software, design, logos, trademarks, databases, text, UI/UX, and other elements provided by the Company belong to the Company or legitimate rights holders.
2. Users must not copy, distribute, modify, transmit, display, sell, license, or create derivative works from the Service without the Company’s prior written consent.
3. These Terms are not interpreted as transferring or granting the Company’s intellectual property rights to users, except for limited use necessary to use the Service.

Article 18 (Advertising and Promotions)

1. The Company may provide notices, promotions, or advertisements through service screens, email, or other appropriate methods in connection with service operation.
2. Where required by applicable laws, the Company sends advertising information only within the scope of prior consent.

Article 19 (Disclaimer)

1. The Company is not liable for service failures caused by force majeure, including natural disasters, war, terrorism, epidemics, telecommunications carrier outages, power outages, hacking, third-party service failures, or similar events.
2. The Company is not liable for service-use disruptions caused by reasons attributable to users.
3. The Company does not guarantee the accuracy, completeness, timeliness, suitability, or fitness for a particular purpose of AI outputs, transcripts, translations, or summaries.
4. The Company may limit its liability within the scope permitted by law for damages caused by a user’s failure to separately manage or back up original recordings, source materials, shared links, or stored data.
5. The Company’s liability related to free services may be limited within the scope permitted by law.

Article 20 (Damages)

1. If the Company or a user violates these Terms and causes damage to the other party, the responsible party must compensate for such damage.
2. The Company is not liable for indirect, special, consequential damages, or lost expected profits unless caused by intent or gross negligence.

Article 21 (Governing Law and Jurisdiction)

1. These Terms are interpreted and applied under the laws of the Republic of Korea.
2. If a dispute arises between the Company and a user in connection with these Terms or use of the Service, the competent court under applicable laws shall be the court of first instance.

Article 22 (Severability)

If any provision of these Terms is deemed invalid or unenforceable under applicable laws, the validity of the remaining provisions will not be affected.

Article 23 (Contact)

For inquiries about the Service or these Terms, please contact us below.