Summet Terms of Service

These Terms of Service (the “Terms”) set out the rights, obligations, responsibilities, service conditions, and procedures between CoMente (the “Company”) and users in relation to the Summet service. By creating an account, accessing the application or website, or using the service, you are deemed to have agreed to these Terms. If you do not agree to these Terms, you must stop using the service.

Article 1 (Purpose)

The purpose of these Terms is to define the rights, obligations, responsibilities, and other necessary matters between the Company and users in connection with the use of Summet and related features provided by the Company.

Article 2 (Definitions)

The terms used in these Terms have the following meanings.

1. “Service” means the Summet application, website, related APIs, software, updates, and all ancillary features provided by the Company. This may include desktop applications (macOS, Windows), mobile applications (iOS, Android), smartwatch applications (Apple Watch, Wear OS), websites and web-based features, recording, upload, Speech-to-Text, speaker separation, summaries, translation, document generation, search, sharing, collaboration, calls and messaging, AI Agent Features, enterprise features, API features, and other additional services.
2. “User” means any member or non-member who uses the Service under these Terms.
3. “Member” means a person who creates an account according to the procedures set by the Company and continuously uses the Service.
4. “Content” means audio, text, images, documents, links, metadata, notes, summaries, meeting minutes, AI-generated outputs, and all other materials that a user enters, uploads, stores, shares, transmits, or generates while using the Service.
5. “Paid Service” means subscription services, add-on features, additional usage rights, or similar services provided by the Company for a fee.
6. “Recurring Payment” means a payment method under which charges continue automatically on a monthly, annual, or other periodic basis after the user agrees to such billing.
7. “Payment Processor” means an electronic payment gateway that performs approval, cancellation, recurring billing, and refund settlement, as notified by the Company. Paddle is not a payment processor in this sense; Paddle is the Merchant of Record.
8. “Merchant of Record” means the entity that sells to the user and is responsible for payment, billing, the calculation, collection and remittance of taxes, and refund processing. For web payments processed through Paddle Checkout, the Merchant of Record is Paddle.com Market Limited (“Paddle”), which sells the Company’s products to users as an authorised reseller.
9. “Third-Party Service Provider” means an external provider integrated by the Company to provide the Service, including Firebase, Amazon Web Services (AWS), OpenAI, Anthropic, Google, Paddle, and other providers notified through the Service or policy pages.
10. “Consent to Third-Party AI Processing” means the consent a user gives on a service screen to having certain Content transmitted through the Company server to third-party AI service providers such as OpenAI, Anthropic, Google, and Soniox for processing in order to perform AI Features. Users may decline or withdraw this consent in settings.
11. “AI Features” means features that use artificial intelligence models for transcription, summarization, translation, Q&A, meeting minutes, document generation, search, recommendation, analysis, or similar functions.
12. “App Market” means a platform such as Apple App Store or Google Play that provides distribution, payment, subscription management, and refund-related functions for mobile applications.
13. “In-App Payment” means purchasing a Paid Service or subscription product through the payment system provided by an App Market within a mobile application.
14. “Web Payment” means purchasing a Paid Service or subscription product through Paddle or another payment method separately notified by the Company on the Company website or web-based payment page.
15. “Payment Channel” means the path through which a user purchases a Paid Service or applies for a subscription, including website payment, Apple App Store payment, Google Play payment, and other payment paths separately notified by the Company.
16. “Credits” means an in-service unit set by the Company to measure use of the Service, such as AI Features, a set amount of which is provided for each plan every cycle.
17. “Voice Time” means time provided for each plan every cycle for audio processing in transcription (real-time, file, and meeting) and in voice calls with translation turned on.
18. “Guest” means a non-member, or a user who is not signed in, who joins team chat, the meeting agent, or a similar feature through an invite link created by a Member.

Article 3 (Company Information)

The Company’s basic information is as follows.

The Company may additionally provide or change company information through service screens, the website, or relevant notices.

Article 4 (Posting, Effect, and Amendment of Terms)

1. The Company posts these Terms on service screens, the website, the sign-up screen, or linked pages so that users can easily review them.
2. The Company may amend these Terms within the scope permitted by applicable laws.
3. If the Company amends these Terms, it will announce the effective date, reason for amendment, and major changes before the effective date.
4. If changes are unfavorable to users, the Company will provide notice within a reasonable period through in-service notices, email, or other appropriate methods.
5. If a user continues using the Service after the effective date of amended Terms, the user is deemed to have agreed to the amended Terms, except where separate consent is required by law.
6. If a user does not agree to the amended Terms, the user may stop using the Service and terminate the service agreement.

Article 5 (Operating Policies and Privacy Policy)

1. The Company may establish separate operating policies, community guidelines, payment policies, refund policies, fair-use policies, and similar policies for service operation.
2. Matters concerning personal information processing are governed by a separate Privacy Policy.
3. If these Terms conflict with the Privacy Policy, the Privacy Policy prevails for matters concerning personal information processing.
4. Operating policies and other notices form part of these Terms, and users must comply with them.
5. The Company may provide separate guidance or policies for refunds, cancellation, auto-renewal, and subscription management by Payment Channel.

Article 6 (Formation of Service Agreement)

1. The service agreement is formed when the user enters information according to the sign-up procedure set by the Company, agrees to these Terms and related policies, and the Company approves the application.
2. The Company may require account creation through email-based OTP verification, social login (Google, Apple), or other reasonable authentication procedures, and may use external authentication services such as Firebase.
3. The Company may reject an application or terminate the agreement afterward if the user misuses another person’s information, provides false information, is likely to violate laws or these Terms, is under 14 years of age, or is otherwise reasonably deemed inappropriate by the Company.
4. The Service is available only to persons aged 14 or older. Users must confirm that they are 14 years of age or older when registering, and the Company does not accept membership registration from children under 14. If the Company confirms that a child under 14 has registered without the consent of a legal representative, the Company will delete the account and destroy the collected personal information without delay.

Article 7 (Account Management)

1. Users must accurately manage their account information and must not transfer, lend, or share it with third parties.
2. The Company is not liable for damages caused by negligent account management, unauthorized use, or password leakage unless caused by the Company’s intent or gross negligence.
3. Users must immediately notify the Company if account theft or a security issue occurs.

Article 8 (Provision of Service)

1. The Company may provide audio recording and upload, Speech-to-Text and speaker separation, transcript generation and editing, AI summaries, translation, Q&A, meeting minutes, document generation, search, tagging, organization, sharing, collaboration, enterprise functions, API functions, administrator functions, real-time transcription and interpretation, one-to-one and group voice calls, voice calls with the Summet assistant, call recording, captions and interpretation, messaging, team chat, the meeting agent that guests can join through invite links, AI agent features that carry out web search and research, operate a cloud browser, proceed with bookings and purchases, run scheduled tasks, and coordinate multiple AI agents (agent teams) at the user’s instruction, document and slide creation and editing, image, video, and 3D scene generation, map, place, and route information, a memory feature that, for users who have consented to third-party AI processing, remembers information learned in earlier conversations for use in other conversations, organizing to-dos and events from recordings, smartwatch app integration, and other features designated by the Company.
2. The Company may change all or part of the Service for quality improvement, operational needs, technical reasons, or legal requirements.
3. The Company may temporarily suspend the Service due to scheduled maintenance, system failure, communication network issues, third-party service failures, or similar causes.

Article 9 (Nature of AI Features and User Cautions)

1. Summet may provide various AI Features, and the outputs may include errors, omissions, distortions, or inaccuracies.
2. Users must not solely rely on AI outputs for matters requiring professional judgment, including legal, tax, accounting, medical, or investment matters, and should conduct separate review where necessary.
3. When users use AI Features, transcript text, memo content, prompts, uploaded documents or image portions, Q&A inputs, and other related data may be processed within the scope necessary to perform the function.
4. The Company may use external AI service providers such as OpenAI’s GPT, Anthropic’s Claude, Google’s Gemini, and Soniox’s speech recognition and speech synthesis to perform AI Features requested by users, and relevant data may be transmitted to and processed by such providers within the necessary scope.
5. The Company will provide information on the subjects, items, and purposes of external AI processing through service screens, the Privacy Policy, or separate notices.
6. Users may choose whether to use AI Features and may consent to, decline, or withdraw consent to third-party AI processing at any time as set out in Article 11 of the Privacy Policy. If a user declines or withdraws consent, only the features that require third-party AI processing become unavailable, and tasks that run while the user is not present, such as scheduled tasks and organizing AI memory, will not run.
7. The Company processes user data only within the scope of service provision and does not use user inputs or outputs for independent advertising or promotion purposes unless permitted by law or separately consented to by the user.
8. When AI answers by voice or posts messages, option cards, or documents in spaces shared by several people, such as the meeting agent or Summet in team chat and message rooms, that content is AI-generated output and is not a statement or confirmation by the Company or other participants. Paragraphs 1 and 2 of this Article and Article 19(3) also apply in that case.
9. Users can report inappropriate or harmful AI answers to the Company through the in-service report feature, and the Company will review them and take necessary action.

Article 9-2 (AI Agent Features)

1. “AI Agent Features” means features in which AI carries out multi-step tasks on the user’s behalf at the user’s instruction, such as web search and research, operating third-party websites in a cloud browser provided by the Company, proposing options and proceeding with bookings and purchases, running scheduled tasks at set times, and coordinating multiple AI agents (agent teams).
2. Before taking a final step that is difficult to reverse, such as buying or paying, booking, sending a message or email, posting, deleting, or submitting a form that commits the user, an AI agent is designed to show what will happen (site, item, date and time, quantity, amount, recipient, and similar details), ask for the user’s approval, and not take that step if the user declines or does not respond. Users must check the details shown and the browser screen before approving. Transactions and acts carried out as the user approved are deemed to be the user’s own acts.
3. While an AI agent is working, users can watch the screen and stop the task or take control at any time. At steps the user must complete personally, such as logging in, security checks (for example CAPTCHA), identity verification, or entering payment details, the AI agent hands the task over to the user (although, for a site whose login information the user has saved on the device, that information may be entered automatically as described in paragraph 4), and does not pass security checks on the user’s behalf.
4. When a third-party website requires login, users may enter their login information in the secure input field or type it directly on the browser screen. Values entered in the secure input field are typed only into that site’s input fields; they are not sent to the AI model and are not stored in conversation history or on the Company’s servers. However, information the site displays on screen, such as a username, may appear in the browser screen the AI sees. Browser sign-in state is saved while “Stay signed in” is on (it is on by default), and login information is saved only if the user chooses to save it; both are stored, encrypted, only on the user’s device, and users can turn off “Stay signed in” or delete what is saved in settings. When an AI agent asks to sign in to a site, saved login information may be entered into that site’s input fields without asking the user again (only when the site is at its official address or at the same address where the information was saved), and it is not sent to the AI model in that case either. The Company does not store users’ payment card information, and may decline to request login information or approval of a final step on a page suspected of phishing.
5. Transactions on third-party websites (purchases, bookings, payments, etc.) are made between the user and the site operator, and the Company is not a party to them. The provision of goods or services, prices, cancellations, and refunds are governed by that site’s terms and policies. Users must comply with the terms of use of the third-party websites they use through AI Agent Features.
6. Options that Summet proposes in a message room may also be selected by other participants in that room. In that case, the task proceeds in the cloud browser of the user who selected the option, using that user’s account and credits, and the result is shown in the room as a message from Summet. Part of the room’s recent conversation may be processed so that the AI agent understands the context.
7. Scheduled tasks run at the time set by the user even when the user is not present, and credits are used each time they run. If credits are insufficient or there is no consent to third-party AI processing, that run is skipped. Users can view and cancel scheduled tasks in the scheduled tasks list in settings.
8. The cloud browser is provided within limits set by the Company, such as the number of concurrent sessions and session length, and may close after a period of inactivity or when the maximum session length is reached. Some third-party websites may block access from the cloud browser.
9. AI agents may malfunction or behave differently from what the user intended. If a user suffers damage for reasons attributable to the Company, such as an AI agent taking a final step that differs from what the user approved, the Company is liable in accordance with applicable law and these Terms.

Article 9-3 (Invite Links, Calls and Other Shared Features)

1. Members may create invite links in team chat, the meeting agent, and similar features to invite other Members or Guests. Anyone who has an invite link can ask to join, so the Member who created the link must share it carefully and, where necessary, disable the link or remove participants.
2. When a Guest who joined team chat through a link that does not require sign-in asks Summet a question, the usage is deducted from the credits of the Member who created the link. Questions from signed-in participants are deducted from their own credits (for Team plan members, the team’s shared credits). If the link creator does not have enough credits, Summet may not answer the Guest’s question.
3. Real-time transcription in the meeting agent is deducted from the Voice Time of the Member who opened the meeting (the “Host”), and AI agent answers are deducted from the Host’s credits. Guests can join a meeting only after the Host admits them. Meeting content (transcripts, chat, and shared materials) is saved to the Host’s records, and the Host and admitted Guests can download the meeting minutes even after the meeting ends.
4. Guests must review the notice on third-party AI processing when joining, and the provisions of these Terms that relate to the features they use also apply to Guests.
5. The Member who created the link and the Host must tell participants that conversations and voices are transcribed, processed by AI, and recorded, and must obtain participants’ consent where required by applicable law.
6. A recording of a one-to-one voice call is saved to the records of the user who turned recording on. The recording indicator appears only on that user’s screen, and the other party is not notified automatically. Users who record a call, or who turn on translation so that the other party’s speech is transcribed or translated, must inform the other party and obtain consent where required by applicable law, and must not disclose or distribute recordings or transcripts without the other party’s consent.

Article 10 (Paid Services, Fees, and Payment)

1. The Company may provide both free and Paid Services.
2. The type, fee, billing cycle, scope, auto-renewal status, and other conditions of Paid Services are governed by service screens, payment pages, App Market product information, or separate notices.
3. Paid Services purchased on the website are paid through Paddle Checkout. You must accept these Terms and the Refund Policy before completing a purchase.
4. For orders completed through Paddle Checkout, Paddle requires the following disclosure. The English wording below is the mandatory Paddle statement and applies only to those orders. It does not apply to Apple App Store or Google Play purchases.

   Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

   Buyer Terms: https://www.paddle.com/legal/checkout-buyer-terms / Order support: https://paddle.net

5. For web payments processed by Paddle, Paddle acts as Merchant of Record and handles payment, billing, tax processing, and refunds. Paddle’s Checkout Buyer Terms also apply to those transactions, while your use of the Service itself is governed by these Terms.
6. Paid Services purchased in the iOS application may be processed through Apple App Store in-app payments.
7. Paid Services purchased in the Android application may be processed through Google Play in-app payments.
8. To the extent permitted by applicable laws and App Market policies, the Company may provide alternative billing, user-choice billing, or other permitted payment methods for Android applications in certain countries or regions, and detailed methods, scope, and conditions will be notified through the Service or separate guidance.
9. Prices, payment currency, taxes, exchange-rate application, payment fees, and actual billed amounts may differ depending on the Payment Channel, country, region, App Market, or payment provider policy.
10. The Company may apply different prices, product compositions, or conditions to the same or similar Paid Services depending on Payment Channel, country, region, promotion, or partnership conditions.
11. For recurring payments or subscription products, charges may automatically renew and be billed according to the relevant Payment Channel policy unless the user cancels.
12. Users must also comply with the terms, policies, payment conditions, and payment-method conditions of the Payment Channel selected by the user.
13. If separate Payment Channel policies apply to purchases, auto-renewal, cancellation, refunds, or payment errors, those policies may take precedence.
14. For each plan, including the free plan, the Company provides a set amount of Credits, Voice Time, and file storage, as shown on service screens and pricing pages.
15. Credits and Voice Time are renewed each cycle based on a reference date set by the Company, and any unused amount does not carry over to the next cycle. When a change of plan or billing cycle takes effect, a new cycle may begin on that date.
16. Credits are deducted at different rates depending on the AI model, the amount processed, and similar factors. Before processing a request, the Company may reserve the estimated usage and settle it against actual usage afterwards. If Credits are insufficient, a request may not be processed or may stop partway.
17. Credits or Voice Time may also be used by features that run while the user is not present, such as scheduled tasks and organizing AI memory, and by Guests who join through invite links created by the user (Article 9-3).
18. When Voice Time runs out, voice processing features such as transcription and call translation cannot be used until the next cycle, and Credits cannot be used in their place. In call translation, the Voice Time of the user who turned translation on is used for processing both sides’ speech, the interpreted voice may use more Voice Time than the actual call duration according to its processing cost, and call translation is not available on the free plan.
19. Credits and Voice Time cannot be exchanged for cash or transferred to another account. Refunds of payments for Paid Services are governed by Article 11.
20. If the file storage limit is exceeded, uploading new files or keeping original recordings may be restricted.

Article 11 (Refunds and Payment Cancellation)

CoMente (“the Company”) sets out the following terms regarding refunds, payment cancellation, and subscription termination for Summet paid services. This policy is identical to Article 11 of the Company’s Terms of Service and forms part of those Terms. Where applicable law or a payment provider’s policy grants you more favourable rights, those rights prevail.

1. Payment and Seller of Record

• Payments made through the Company’s website or web-based checkout are processed by Paddle.com Market Limited (“Paddle”).
• For payments made through Paddle, Paddle is the Merchant of Record and authorised reseller. Your contractual counterparty for payment, billing, taxes, and refunds is Paddle; your use of the service itself is governed by the Company’s Terms of Service. Your statement may show Paddle or a descriptor designated by Paddle. Paddle calculates, collects, and remits applicable taxes. See Paddle’s Checkout Buyer Terms at paddle.com/legal/checkout-buyer-terms, Paddle’s Refund Policy at paddle.com/legal/refund-policy, and buyer support at paddle.net.

2. Statutory Withdrawal Rights

• Nothing in this policy limits statutory withdrawal or cooling-off rights. Where law, Paddle’s Refund Policy, and this policy conflict, the standard more favourable to you applies.
• Republic of Korea: under the Act on Consumer Protection in Electronic Commerce, you may withdraw from digital content or service contracts within 7 days of payment, and if you have not used paid features during that time you receive a full refund. This also applies to subscription renewal payments.
• European Union (EU), European Economic Area (EEA), Switzerland, and the United Kingdom: consumers have 14 days from the transaction date to withdraw. This applies to one-off purchases and to the first payment under a subscription, and generally not to later renewal payments. If a subscription includes a free trial, a further 14-day period may begin when the trial ends. For UK annual subscriptions, a new 14-day withdrawal period begins on the auto-renewal date.
• For Paddle transactions, Paddle’s country-specific rules may also apply (for example 7 days in Korea, Brazil, China, and Canada; 5 days in Singapore; 14 days in Turkey and Israel).
• Where digital content or a digital service starts during the withdrawal period and you expressly consented to immediate supply and acknowledged that you would lose the right to withdraw, that right may not apply to the extent permitted by law.

3. The Company’s 14-Day Refund Window

• Refunds for Paddle purchases are governed by Paddle’s Refund Policy. In addition to statutory rights, Paddle may, at its discretion, review refund requests submitted within 14 days of the transaction. A request within that period does not guarantee a refund. Paddle may consider the nature of the product, the reason for the request, usage or consumption, and applicable contractual terms, and may approve a full or partial refund or decline the request.
• For web (Paddle) subscriptions, you can request a refund directly from the Company’s subscription screen (web or app) within 14 days of payment. The request is passed to Paddle as the seller of record.
• A refund requested from the subscription screen is the amount paid for the current billing period minus the share used since payment; if you have not used the service, it is the full amount. The used share is the larger of the proportions of the plan’s monthly allowance (credits and voice time) that you have used. For annual plans, the monthly allowance is one twelfth of the billing period, so the used share is one twelfth of that proportion. For example, if you used 20% of a month’s credits on a monthly plan, you receive 80% of the payment; if you used the whole first month’s allowance on an annual plan, you receive eleven twelfths of the payment.
• When you request a refund, paid access for that billing period ends immediately and automatic renewal stops.
• Refunds from the subscription screen are processed right away once per account every 365 days. A further request within that period is reviewed by Company support, and refunds may be limited where abuse of the refund process is suspected, such as repeatedly subscribing and requesting refunds. Refunds of payments for which paid features were not used within 7 days (Section 2) and early-termination refunds for annual plans (Section 5) are handled regardless of how many refunds you have received.
• For the Team plan, monthly payments more than 14 days old, and any other case, you can request a refund through Company support or at paddle.net, and it will be handled under Paddle’s Refund Policy and applicable law.

4. Circumstances Where Refunds May Be Limited

• Refunds may be declined where fraudulent payment, refund abuse, or other manipulative behaviour is identified.
• Credits, promotions, trials, and other items provided free of charge are not eligible for refund.
• Statutory withdrawal rights are not limited by the above. Rights relating to products that are not as described, faulty, or not fit for purpose are also not limited.

5. Subscription Renewal and Cancellation

• Subscriptions renew automatically each billing cycle at the amount shown at checkout unless you cancel.
• Cancellation must be completed before the next scheduled billing date. After cancellation, access remains until the end of the period already paid for.
• If you cancel a monthly plan, you keep access until the end of the period already paid for. If you would like a refund for the remainder of the period more than 14 days after payment, you can request it through Company support, and it will be handled in accordance with applicable law.
• Annual plans can be ended early at any time, including more than 14 days after payment. If you request a refund from the Company’s subscription screen, the plan ends immediately and you receive the amount paid for the current billing period minus the amount for the time already passed (counted by day) and an early-termination fee of 10% of the remaining amount. To keep using the plan until the end of the paid period and only stop renewal, choose Cancel subscription.
• Paddle subscriptions can be cancelled through the Paddle buyer portal (the Manage subscription link in your receipt or subscription email, or the Company’s subscription screen).
• You can cancel auto-renewal through the Company’s subscription management screen or using the contacts in Section 7.

6. Handling by Payment Channel

• Web payments (Paddle): handled by Paddle. Request a refund from the Company’s subscription screen (Section 3) or at paddle.net, or contact the Company at help@comente.io and we will submit the request to Paddle. Approved Paddle refunds are returned to the original payment method where possible and processed within 14 days of approval under Paddle’s policy.
• Apple App Store purchases: refunds and cancellations follow Apple’s policies and must be requested through Apple. The Company cannot influence Apple’s decision.
• Google Play purchases: refunds and cancellations follow Google’s policies and must be requested through Google Play. The Company cannot influence Google’s decision.
• You must request a refund through the channel you actually paid through. The Company will provide guidance and assistance to the extent each channel permits.

7. How to Request a Refund and Processing Time

• Company support: email help@comente.io or phone +82-70-8064-3194 (weekdays 10:00–18:00 KST). Please include the account email used for payment and the date and time of the payment.
• Paddle order support: paddle.net (View receipt / Manage subscription on your receipt, or Request refund).
• The Company will respond with the outcome within 5 business days of receiving the request.
• Where a refund is approved, the amount is returned to the original payment method. Banks typically take 5–10 business days to show the credit. Paddle-processed refunds follow Paddle’s processing timeline.

8. Errors and Duplicate Charges

• Where a duplicate charge, system error, fraudulent payment, or a charge caused by the seller of record is confirmed, a full refund or other required action will be taken in accordance with applicable law and the relevant payment-channel policy.

9. Changes to This Policy

• The Company may amend this policy in response to changes in law, payment-channel policies, or operational needs. The effective date and details will be posted on the website in advance. Completed payments remain governed by the policy in effect at the time of payment. Changes to Paddle’s Refund Policy for Paddle transactions are governed by Paddle’s notices.

Article 12 (User Obligations)

Users must not engage in the following acts.

1. Entering false information, misusing another person’s information, or using an account without authorization
2. Uploading or transmitting content that violates laws or public order and morals
3. Infringing another person’s rights, defaming others, violating privacy, or infringing copyrights
4. Interfering with normal service operation
5. Hacking, reverse engineering, decompiling, disassembling, bypass access, or excessive automated calls
6. Distributing malware, sending spam, or generating abnormal traffic
7. Neutralizing security functions of the Company or Third-Party Service Providers
8. Using AI Agent Features or the cloud browser to violate a third-party website’s terms of use, bypass access restrictions or security checks (such as CAPTCHA), or access another person’s account without authorization
9. Recording, transcribing, or translating another person’s conversations or calls in violation of applicable laws, or disclosing or distributing the results without consent
10. Generating, posting, or transmitting images, videos, or voices that could be mistaken for a real person, or unlawful or harmful content such as obscene or violent material or hate speech
11. Distributing invite links improperly, or harassing or threatening other users
12. Any other act that the Company reasonably deems inappropriate

Article 13 (Rights and Responsibilities for Content)

1. Rights to Content entered, uploaded, generated, or stored by users generally belong to the relevant user.
2. Users must hold necessary rights for Content they upload, import through a link (such as a video URL), or share, and must not infringe third-party rights.
3. The Company may process user Content within the scope necessary for service provision, storage, backup, synchronization, transmission, display, search, AI Feature performance, quality improvement, and security operation.
4. The Company does not use user Content for independent advertising or promotion purposes without separate user consent.
5. Users may use text, documents, images, videos, 3D scenes, and other outputs they create with AI Features (“AI Outputs”) to the extent permitted by applicable law and the policies of third-party AI service providers. However, the same or similar AI Outputs may be generated for other users, and copyright or other rights may not be recognized in AI Outputs under applicable law.
6. Users must review AI Outputs before sharing, posting, or sending them or using them for work, transactions, or similar purposes, and users are responsible for the consequences of using AI Outputs, except for damage caused by the Company’s intent or negligence.

Article 14 (Data Storage Structure and External Integrations)

1. The Company may process account information, settings, recordings, transcripts, memos, uploaded files, generated outputs, service usage records, and other information necessary for operation.
2. The Company may use Firebase for member authentication, data storage, synchronization, push notifications, and app operation support.
3. The Company may use external cloud infrastructure such as AWS for server operation, storage, backup, network, security, incident response, and performance optimization.
4. When users use AI Features, audio, transcript text, memo content, prompts, portions of uploaded files, screens of the cloud browser in which an AI agent is working, or other input data necessary for the function may be transmitted to third-party AI service providers such as OpenAI, Anthropic, Google, or Soniox; the recipients, items and how to consent are set out in Article 11 of the Privacy Policy.
5. If a user has declined or withdrawn consent to third-party AI processing, the Company does not send that user’s information to external AI service providers (Article 11 of the Privacy Policy). Processing through external infrastructure such as Firebase or AWS may still occur for basic service provision, including authentication, storage, synchronization, security, and server operation.
6. If the Company newly provides or resumes features that connect external accounts, such as email, calendar, or cloud documents, it will notify users in advance of the scope of the connection and the information processed through service screens and the Privacy Policy, and will provide the feature only after obtaining the user’s separate consent.
7. The Company may process payment-related information such as transaction identifiers, order information, purchase verification information, or subscription status information by Payment Channel to provide Paid Services, confirm payment status, confirm whether subscriptions remain active, prevent duplicate or fraudulent payments, and reflect refund or cancellation status.

Article 15 (Third-Party Services)

1. The Company may integrate some functions with Third-Party Service Providers for authentication, data storage, cloud infrastructure, AI processing, email sending, analytics, payment, customer support, and other service operations.
2. Examples of providers include Firebase, AWS, OpenAI, Anthropic, Google (including Google Maps Platform and YouTube), Soniox, Twilio, Paddle.com Market Limited (Merchant of Record for Paddle Checkout), Apple App Store, Google Play, and other providers notified through service screens, the website, Privacy Policy, or separate notices.
3. Specific personal information processing by Third-Party Service Providers is governed by each provider’s policy, and the Company provides notices required by applicable laws.
4. The Service’s map, place, and route features use Google Maps Platform, and its video search and playback features use the YouTube API Services. By using these features, you agree to be bound by the Google Maps/Google Earth Additional Terms of Service (https://maps.google.com/help/terms_maps.html) and the YouTube Terms of Service (https://www.youtube.com/t/terms), and the Google Privacy Policy (https://www.google.com/policies/privacy) applies to information Google processes in this context.

Article 16 (Service Use Restrictions and Termination)

1. The Company may restrict service use or terminate the service agreement if a user violates these Terms or applicable laws.
2. The Company may restrict an account or service use without prior notice in cases of illegal acts, material breach of these Terms, infringement of third-party rights, serious harm to service stability, or legal or investigative authority requests.
3. Users may request withdrawal at any time according to the procedure set by the Company.
4. The Company does not tolerate unlawful or objectionable content or abusive behavior toward other users. Users can report other users, messages, or AI answers through the in-service report feature and can block other users; a blocked user cannot send one-to-one messages to the user who blocked them. The Company reviews reports and takes appropriate action, such as warnings, restrictions on service use, or termination of the service agreement.

Article 17 (Intellectual Property Rights)

1. Rights to the Service, software, design, logos, trademarks, databases, text, UI/UX, and other elements provided by the Company belong to the Company or legitimate rights holders.
2. Users must not copy, distribute, modify, transmit, display, sell, license, or create derivative works from the Service without the Company’s prior written consent.
3. These Terms are not interpreted as transferring or granting the Company’s intellectual property rights to users, except for limited use necessary to use the Service.

Article 18 (Advertising and Promotions)

1. The Company may provide notices, promotions, or advertisements through service screens, email, or other appropriate methods in connection with service operation.
2. Where required by applicable laws, the Company sends advertising information only within the scope of prior consent.

Article 19 (Disclaimer)

1. The Company is not liable for service failures caused by force majeure, including natural disasters, war, terrorism, epidemics, telecommunications carrier outages, power outages, hacking, third-party service failures, or similar events.
2. The Company is not liable for service-use disruptions caused by reasons attributable to users.
3. The Company does not guarantee the accuracy, completeness, timeliness, suitability, or fitness for a particular purpose of AI outputs, transcripts, translations, summaries, web search and research results, product, price, and booking information found by AI agents, or map, place, route, and travel-time information.
4. The Company may limit its liability within the scope permitted by law for damages caused by a user’s failure to separately manage or back up original recordings, source materials, shared links, or stored data.
5. The Company’s liability related to free services may be limited within the scope permitted by law.

Article 20 (Damages)

1. If the Company or a user violates these Terms and causes damage to the other party, the responsible party must compensate for such damage.
2. The Company is not liable for indirect, special, consequential damages, or lost expected profits unless caused by intent or gross negligence.

Article 21 (Governing Law and Jurisdiction)

1. These Terms are interpreted and applied under the laws of the Republic of Korea.
2. If a dispute arises between the Company and a user in connection with these Terms or use of the Service, the competent court under applicable laws shall be the court of first instance.

Article 22 (Severability)

If any provision of these Terms is deemed invalid or unenforceable under applicable laws, the validity of the remaining provisions will not be affected.

Article 23 (Contact)

For inquiries about the Service or these Terms, please contact us below.